Cabin Rentals of Sautee and Helen

Policies

Cabin Rentals of Helen & Sautee

Host to luxury vacation properties in the Helen and North Georgia Mountain area.

Reservation of Property: Berg Inc., DBA Cabin Rentals of Helen and Sautee, requires a deposit of 50% of the total rental amount in order to hold a reservation. This amount includes: 12% sales tax, cleaning fees, pet deposit (if applicable), and any additional charges for items requested by renter (such as champagne, shuttle, etc.). This deposit may be paid online at the time of reservation using a credit card or by mailing a personal check or money order made payable to Cabin Rentals of Helen and Sautee at PO Box 645 Sautee, GA, 30571. Final payment is due 7 days prior to arrival. Please contact us with any questions you may have regarding payment options.

Confirmation Rental: This signed rental agreement and receipt of your payment confirms your reservation. Upon receiving the agreement and payment, we will email a confirmation letter to the email addresses provided.

Additional Deposits: In lieu of a prepaid security deposit, Cabin Rentals of Helen and Sautee retains guest’s credit card information for any damages found after guest departure. There is no initial security deposit charged to your card; it is for the sole purpose of ensuring that there are no damages to the rental property. We are required to inform you of any fees prior to charging them to your credit card.

Animal Accommodations: Many of our rentals are “Pet-Friendly”. There are restrictions on larger animals and other restrictions that may vary with the individual rental property. We require a description of any animal staying with you on your visit and it must be approved prior to arrival. A non-refundable pet deposit of $75 is required for each pet staying in a rental property. Penalties may be charged to the credit card held in lieu of a security deposit if any evidence of an unapproved pet is found or if there are any damages to the property caused by a pet. PETS ARE NOT ALLOWED ON BEDS, BEDDING, OR FURNITURE. Guests should bring alternate bedding for animals; however, this does not guarantee that extra cleaning fees will not be charged if damages or excessive pet hair is found. Certain exceptions do apply. Call with any questions and for prior approval.

ALL OF OUR PROPERTIES ARE NON-SMOKING!!! This is a strictly enforced rule! No smoking is allowed inside the property. Smoking is usually permitted outdoors on decks or patios. Please use an appropriate receptacle for cigarette butts, etc. and refrain from tossing any burning cigarettes into the woods or on the ground. Penalties may be charged to the credit card held in lieu of a security deposit if any evidence of smoking indoors is discovered or if there is any damage to the property as the result of smoking cigarettes or cigars. Please do not throw smoking materials on the decks, patios, lawns or grounds. An additional fee will be charged for cleaning the yard of cigarette butts and trash.

Parking Availability / Maximum Occupancy: The number of occupants and vehicles permitted at each cabin varies with each property. This is strictly enforced in many of our rentals. Please call to confirm the number of guests in each party and the vehicles that will be parked at each rental. Failure to abide by the guidelines stated for each rental property may result in additional cleaning fees and possible early termination of the rental agreement. There will be no refund given for any unused days.

Disclosure: Cabin Rentals of Helen and Sautee has been hired by property owners to act as the representative of each of the properties in its rental program. Cabin Rentals of Helen and Sautee works at all time for the best interest of the owners.

Lock Boxes: There are lock-boxes located at each rental home with the key inside. The lockbox code will be given to you during check in. The codes are changed regularly for your protection. The key is to be left in the lock box during your stay whenever you are away from the property. Upon departure, lock the doors. The key should be left in the lockbox and the dial scrambled.

Lock-Out Policy: In the event of an accidental lock-out, you may obtain an extra key from our office. If the office is closed, you may call our after-hours numbers to have a representative meet you at the office. There will be a charge of $30 for this after-hours service. Please make sure to take a business card during check-in and keep it with your during your stay, as to be able to contact us at all times.

Telephone: Most of our rentals have a telephone with local telephone service included. Any long distance charges incurred during your stay will be billed to the credit card held in lieu of a security deposit upon receipt of the telephone bill.

Gas Fire Places: The gas fireplaces in our rental properties are seasonal and are not operational during warm weather months (May 10th until after Labor Day weekend).

Firewood: Firewood is typically provided for all cabins that are equipped with a fire pit and/or outdoor wood burning stove. Additional firewood may be supplied during your stay for an additional cost. Please call us if there is no firewood upon arrival at your rental property.

Alcoholic Beverages: As per the laws of the State of Georgia, it is prohibited for any persons less than 21 years of age to buy or consume alcoholic beverages. If it happens that any person, be it guest or guest of guest, should be arrested for under-age consumption on the property covered by this contract, the rental contract will be terminated and guests will be evicted at the discretion of a representative of Cabin Rentals of Helen and Sautee. There will be no refund given for any unused days. This reprimand also applies if an underage guest or guest of guest is observed drinking alcoholic beverages by a representative of Cabin Rentals of Helen and Sautee. No kegs are allowed on the property without prior approval. Any bottles, cans, or trash left after departure may result in extra cleaning fees being charged to the credit card held in lieu of a security deposit.

Furnishings: All properties are privately owned and individually furnished by owners. When you arrive at your rental property, it should be clean and ready for occupancy. Please do not move furniture and NEVER put interior furnishings outdoors. Each rental has an area designated for the owner’s personal storage. Any closet, basement, or attic area that may be locked upon arrival contains the owner’s personal belongings and is not included as part of the rental agreement.

Listings and Pricing: Cabin Rentals of Helen and Sautee makes every effort to ensure that individual listings are up to date and accurate but this information cannot be guaranteed. Rates may be increased during weekends, special events, and holidays. Rates do not include tax and are subject to change. If you would like to call or email our office to confirm availability and pricing, we will be happy to assist you in any way possible.

Satellite/Cable Television: All properties are privately owned and are equipped with different cable and/or satellite subscription packages. Cabin Rentals of Helen and Sautee does not guarantee any programs or events. Guests are financially responsible for any pay-per-view programming charge plus an additional $4.00 charge per program or event. These fees will be charged to the credit card held on file in lieu of a security deposit.

Double Booking: In the rare event of a double booking, Cabin Rentals of Helen and Sautee will do all that we can to satisfy the needs of the customer. We will offer an alternative rental property from our program or from that of another company and every effort will be made to ensure that it is a comparable unit. If the customer chooses not to accept the alternative rental property available, all charges will be refunded in full. Double bookings are very rare and will be treated as an utmost priority.

Cleaning Requirements: Guests are asked to leave the rental in the same general condition as it was upon arrival. Vacuuming, dusting, laundry, sanitizing, and most other cleaning requirements are performed by a cleaning service. Guests are asked only to have dishes cleaned and turn on the dishwasher prior to their departure. Please have all used towels and washcloths gathered together in either the downstairs bathroom or laundry room. Please do not leave wet towels or any other wet or damp clothes on carpeting. All trash is to be in bags and then placed in the outdoor garbage cans. Guests are also responsible for an excessive clean-up necessary after their stay and any damages, abuse, or losses incurred upon the rental property.

Right of Entry: Although our entry into a property during occupancy is rare, representatives of Cabin Rentals of Sautee reserve the right to enter the rental property at any time. Reasons for entry may include, but are not limited to, showing the home to potential buyers, maintenance, investigation of disturbances, and to check for occupancy. We will make every effort to contact you in advance but cannot guarantee prior notice.

Large Groups and Parties: Cabin Rentals of Helen and Sautee requires notice prior to reservation for any large events such as wedding parties or reunions. No more than the stated maximum occupancy or numbers of guests specified in the contract are permitted to stay overnight. Any additional guests not specified in the original contract will result in possible eviction without refund of deposit and/or rent. In addition, extra fees will be applied. Extra cleaning fees will be agreed upon and any damages or theft by guests or guests of guests will be charged to the credit card held in lieu of a security deposit by our office. Guests in any rental property located inside a private community must abide by the rules and regulations of the community. Other stipulations may apply. Please contact our office with any questions or for approval before making a reservation.

CABIN RENTALS OF HELEN AND SAUTEE RESERVES THE RIGHT TO REFUSE SERVICE TO ANYONE. ALL RENTAL PROPERTIES ARE LEASED WITHOUT REGARD TO RACE, COLOR, HANDICAP, SEX, OR NATIONAL ORIGIN.

Minimum Stay: We require a 2 night minimum stay for all of our rental properties. During holidays and special events, we may require longer stays. Some exceptions do apply. At times, we may offer one night stays for last minute bookings and week nights. Guests staying a full week receive the best value. Please check availability and call with any questions.

Check-In and Check-Out: All guests are asked to check in at our office, located at 8037 South Main Street in Helen, Georgia. Check in time is 3:00 pm. Guests are given the specific house rules during check-in. Another copy will be located on the front of the refrigerator inside the rental property. Check out time is 11:00 am. Cabin Rentals of Helen and Sautee will make every effort to accommodate early arrivals and late departures based on the reservation schedule. Early arrivals and late departures require approval by Cabin Rentals of Helen and Sautee prior to guests’ check-in. Guests failing to leave by check out time will be charged an hourly rate based on the nightly rate of the rental. If late departure was not pre-approved, any prolonged stay that overlaps another reservation will result in the guest being charged the nightly rate in addition to hourly charges.

Cancellation/Rescheduling Fees: In the event that it becomes necessary for you to reschedule or cancel your reservation, please contact Cabin Rentals of Helen and Sautee as soon as possible. If you are rescheduling your reservation, there will be no penalty for the FIRST time the reservation is rescheduled. However, if it again becomes necessary to reschedule, a $25 rescheduling fee will be applied. Reservations cancelled within 10 days of scheduled arrival will result in a charge of 40% of the total amount of the reservation plus a $25 cancellation fee. In the event of a “no-show”, the full amount of the reservation will be charged plus a $30 cancellation fee. Please call with any questions regarding the rescheduling and cancellation policies.

	Home About Us Policies Attractions Directions Contact Reviews IN TOWN CABINS Golf Community In Town VIEW CABINS Woods Mountain Views Water’s Edge FRIENDS Georgia DNR Innsbruck Helen Chamber Nacoochee Grill Jonie's Bar & Grill Mossy Creek Grill Rocky Branch Grill Bernie's Nacoochie Mandala’s Retreat La Prades Marina Hofbrauhaus Edelweiss Pazzo’s Pizza Skylake POA N Ga Corn Maze Nantahala Outdoor Center The Stovall House Hansel and Gretel Candy Kitchen Helen GA Carriage Rides Freelance Photography Southeastern Expeditions Policies Cabin Rentals of Helen & Sautee Host to luxury vacation properties in the Helen and North Georgia Mountain area. Reservation of Property: Berg Inc., DBA Cabin Rentals of Helen and Sautee, requires a deposit of 50% of the total rental amount in order to hold a reservation. This amount includes: 12% sales tax, cleaning fees, pet deposit (if applicable), and any additional charges for items requested by renter (such as champagne, shuttle, etc.). This deposit may be paid online at the time of reservation using a credit card or by mailing a personal check or money order made payable to Cabin Rentals of Helen and Sautee at PO Box 645 Sautee, GA, 30571. Final payment is due 7 days prior to arrival. Please contact us with any questions you may have regarding payment options. Confirmation Rental: This signed rental agreement and receipt of your payment confirms your reservation. Upon receiving the agreement and payment, we will email a confirmation letter to the email addresses provided. Additional Deposits: In lieu of a prepaid security deposit, Cabin Rentals of Helen and Sautee retains guest’s credit card information for any damages found after guest departure. There is no initial security deposit charged to your card; it is for the sole purpose of ensuring that there are no damages to the rental property. We are required to inform you of any fees prior to charging them to your credit card. Animal Accommodations: Many of our rentals are “Pet-Friendly”. There are restrictions on larger animals and other restrictions that may vary with the individual rental property. We require a description of any animal staying with you on your visit and it must be approved prior to arrival. A non-refundable pet deposit of $75 is required for each pet staying in a rental property. Penalties may be charged to the credit card held in lieu of a security deposit if any evidence of an unapproved pet is found or if there are any damages to the property caused by a pet. PETS ARE NOT ALLOWED ON BEDS, BEDDING, OR FURNITURE. Guests should bring alternate bedding for animals; however, this does not guarantee that extra cleaning fees will not be charged if damages or excessive pet hair is found. Certain exceptions do apply. Call with any questions and for prior approval. ALL OF OUR PROPERTIES ARE NON-SMOKING!!! This is a strictly enforced rule! No smoking is allowed inside the property. Smoking is usually permitted outdoors on decks or patios. Please use an appropriate receptacle for cigarette butts, etc. and refrain from tossing any burning cigarettes into the woods or on the ground. Penalties may be charged to the credit card held in lieu of a security deposit if any evidence of smoking indoors is discovered or if there is any damage to the property as the result of smoking cigarettes or cigars. Please do not throw smoking materials on the decks, patios, lawns or grounds. An additional fee will be charged for cleaning the yard of cigarette butts and trash. Parking Availability / Maximum Occupancy: The number of occupants and vehicles permitted at each cabin varies with each property. This is strictly enforced in many of our rentals. Please call to confirm the number of guests in each party and the vehicles that will be parked at each rental. Failure to abide by the guidelines stated for each rental property may result in additional cleaning fees and possible early termination of the rental agreement. There will be no refund given for any unused days. Disclosure: Cabin Rentals of Helen and Sautee has been hired by property owners to act as the representative of each of the properties in its rental program. Cabin Rentals of Helen and Sautee works at all time for the best interest of the owners. Lock Boxes: There are lock-boxes located at each rental home with the key inside. The lockbox code will be given to you during check in. The codes are changed regularly for your protection. The key is to be left in the lock box during your stay whenever you are away from the property. Upon departure, lock the doors. The key should be left in the lockbox and the dial scrambled. Lock-Out Policy: In the event of an accidental lock-out, you may obtain an extra key from our office. If the office is closed, you may call our after-hours numbers to have a representative meet you at the office. There will be a charge of $30 for this after-hours service. Please make sure to take a business card during check-in and keep it with your during your stay, as to be able to contact us at all times. Telephone: Most of our rentals have a telephone with local telephone service included. Any long distance charges incurred during your stay will be billed to the credit card held in lieu of a security deposit upon receipt of the telephone bill. Gas Fire Places: The gas fireplaces in our rental properties are seasonal and are not operational during warm weather months (May 10th until after Labor Day weekend). Firewood: Firewood is typically provided for all cabins that are equipped with a fire pit and/or outdoor wood burning stove. Additional firewood may be supplied during your stay for an additional cost. Please call us if there is no firewood upon arrival at your rental property. Alcoholic Beverages: As per the laws of the State of Georgia, it is prohibited for any persons less than 21 years of age to buy or consume alcoholic beverages. If it happens that any person, be it guest or guest of guest, should be arrested for under-age consumption on the property covered by this contract, the rental contract will be terminated and guests will be evicted at the discretion of a representative of Cabin Rentals of Helen and Sautee. There will be no refund given for any unused days. This reprimand also applies if an underage guest or guest of guest is observed drinking alcoholic beverages by a representative of Cabin Rentals of Helen and Sautee. No kegs are allowed on the property without prior approval. Any bottles, cans, or trash left after departure may result in extra cleaning fees being charged to the credit card held in lieu of a security deposit. Furnishings: All properties are privately owned and individually furnished by owners. When you arrive at your rental property, it should be clean and ready for occupancy. Please do not move furniture and NEVER put interior furnishings outdoors. Each rental has an area designated for the owner’s personal storage. Any closet, basement, or attic area that may be locked upon arrival contains the owner’s personal belongings and is not included as part of the rental agreement. Listings and Pricing: Cabin Rentals of Helen and Sautee makes every effort to ensure that individual listings are up to date and accurate but this information cannot be guaranteed. Rates may be increased during weekends, special events, and holidays. Rates do not include tax and are subject to change. If you would like to call or email our office to confirm availability and pricing, we will be happy to assist you in any way possible. Satellite/Cable Television: All properties are privately owned and are equipped with different cable and/or satellite subscription packages. Cabin Rentals of Helen and Sautee does not guarantee any programs or events. Guests are financially responsible for any pay-per-view programming charge plus an additional $4.00 charge per program or event. These fees will be charged to the credit card held on file in lieu of a security deposit. Double Booking: In the rare event of a double booking, Cabin Rentals of Helen and Sautee will do all that we can to satisfy the needs of the customer. We will offer an alternative rental property from our program or from that of another company and every effort will be made to ensure that it is a comparable unit. If the customer chooses not to accept the alternative rental property available, all charges will be refunded in full. Double bookings are very rare and will be treated as an utmost priority. Cleaning Requirements: Guests are asked to leave the rental in the same general condition as it was upon arrival. Vacuuming, dusting, laundry, sanitizing, and most other cleaning requirements are performed by a cleaning service. Guests are asked only to have dishes cleaned and turn on the dishwasher prior to their departure. Please have all used towels and washcloths gathered together in either the downstairs bathroom or laundry room. Please do not leave wet towels or any other wet or damp clothes on carpeting. All trash is to be in bags and then placed in the outdoor garbage cans. Guests are also responsible for an excessive clean-up necessary after their stay and any damages, abuse, or losses incurred upon the rental property. Right of Entry: Although our entry into a property during occupancy is rare, representatives of Cabin Rentals of Sautee reserve the right to enter the rental property at any time. Reasons for entry may include, but are not limited to, showing the home to potential buyers, maintenance, investigation of disturbances, and to check for occupancy. We will make every effort to contact you in advance but cannot guarantee prior notice. Large Groups and Parties: Cabin Rentals of Helen and Sautee requires notice prior to reservation for any large events such as wedding parties or reunions. No more than the stated maximum occupancy or numbers of guests specified in the contract are permitted to stay overnight. Any additional guests not specified in the original contract will result in possible eviction without refund of deposit and/or rent. In addition, extra fees will be applied. Extra cleaning fees will be agreed upon and any damages or theft by guests or guests of guests will be charged to the credit card held in lieu of a security deposit by our office. Guests in any rental property located inside a private community must abide by the rules and regulations of the community. Other stipulations may apply. Please contact our office with any questions or for approval before making a reservation. CABIN RENTALS OF HELEN AND SAUTEE RESERVES THE RIGHT TO REFUSE SERVICE TO ANYONE. ALL RENTAL PROPERTIES ARE LEASED WITHOUT REGARD TO RACE, COLOR, HANDICAP, SEX, OR NATIONAL ORIGIN. Minimum Stay: We require a 2 night minimum stay for all of our rental properties. During holidays and special events, we may require longer stays. Some exceptions do apply. At times, we may offer one night stays for last minute bookings and week nights. Guests staying a full week receive the best value. Please check availability and call with any questions. Check-In and Check-Out: All guests are asked to check in at our office, located at 8037 South Main Street in Helen, Georgia. Check in time is 3:00 pm. Guests are given the specific house rules during check-in. Another copy will be located on the front of the refrigerator inside the rental property. Check out time is 11:00 am. Cabin Rentals of Helen and Sautee will make every effort to accommodate early arrivals and late departures based on the reservation schedule. Early arrivals and late departures require approval by Cabin Rentals of Helen and Sautee prior to guests’ check-in. Guests failing to leave by check out time will be charged an hourly rate based on the nightly rate of the rental. If late departure was not pre-approved, any prolonged stay that overlaps another reservation will result in the guest being charged the nightly rate in addition to hourly charges. Cancellation/Rescheduling Fees: In the event that it becomes necessary for you to reschedule or cancel your reservation, please contact Cabin Rentals of Helen and Sautee as soon as possible. If you are rescheduling your reservation, there will be no penalty for the FIRST time the reservation is rescheduled. However, if it again becomes necessary to reschedule, a $25 rescheduling fee will be applied. Reservations cancelled within 10 days of scheduled arrival will result in a charge of 40% of the total amount of the reservation plus a $25 cancellation fee. In the event of a “no-show”, the full amount of the reservation will be charged plus a $30 cancellation fee. Please call with any questions regarding the rescheduling and cancellation policies.
	Home : About Us : Policies : Attractions : Directions : Contact : Stories Cabin Rentals of Helen & Sautee : 8037 South Main Street Helen, GA 30545 : (706) 878-4634 © 2007 Berg, Inc. Web Development by Computer Network Solutions Total Site Visitors: 35583